Subway is rolling out a major change to its shops with the introduction of self-service kiosks. The sub chain, which is popular for its sandwiches, cookies, sweet treats and other goods besides, will change all UK stores this year. Customers will be able to place orders via a digital screen which are then sent to the kitchen, rather than making their way along the fresh-food counter as usual.
According to The Grocer, the self-service kiosks will be in all UK stores by the end of the year. The move comes after Subway launched its biggest menu change in nearly 25 years. The new app will also enable online orders and offer customers points towards a loyalty scheme which can be converted into 'Subway Cash' to spend on the menu.
READ MORE New UK airport departure rules will see passengers 'miss flight' and 'can't request new one' Dan Holm, digital leader at Subway, said in a statement over the changes: "Digital integration and growth continue to be a key focus of Subway's transformation journey, and, over the past few years, the brand has made impressive strides. "As we think about Subway's future, we're doubling down on our global digital commitment to streamline and simplify the guest experience from start to finish and improve operational efficiencies for our franchisees." A Subway spokesperson told MailOnine: "Kiosks are designed to enhance the guest’s ordering experience and create efficiencies for the franchisee’s team members.
" Subway added "They are not intended to rep.
