The DWP has confirmed there are currently 3,100 full-time agents reviewing Universal Credit claims. The latest figures from the Department for Work and Pensions (DWP) show that there were 6.9 million people across Scotland, England and Wales, receiving financial support through Universal Credit at the end of June.
The income-related benefit is designed to help people in and out of work on a low income with everyday living costs. The benefit is usually paid monthly, but can be paid fortnightly for some people living in Scotland. However, many claimants may not be aware certain changes in circumstances must be reported to the DWP or it could impact their entitlement or payments and in some cases, lead to a penalty fine or even a court appearance.
Changes that need to be reported include getting a new mobile number or email address, switching to a different bank account, moving address and your rent going up or down. DWP guidance on GOV.UK warns: “You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.
” The DWP confirmed earlier this year it now has “3,100 full time equivalent agents reviewing Universal Credit claims”. During the 2024/25 financial year, the DWP will measure a sample of claims from five specific benefits and the State Pension as part of its fraud and error exercise for 2024. The DWP will measure sample claims from the following benefits for fraud and error in 2024/25: DWP guidance.
