Holidaymakers were left in floods of tears when they faced being chucked out of their hotel unless they forked out for their room - a second time. Guests at the La Branda Targa Water Park hotel in Morocco were asked by staff to pay £1,000 to keep their rooms after Europe's third largest tour companies went bust, one woman claimed. There was screaming and crying at the hotel’s reception as guests refused to pay the extra cost, having already shelled out big sums for the sunshine breaks well in advance Jessica Birch said her holiday had been “completely destroyed” after she was told to stump up large sums, or leave the hotel, she told the Mirror.
The guests' holiday took a drastic turn for the worse in the week that FTI Group - which is the parent company of two holiday providers that supply Loveholidays - filed for insolvency in Germany. Has your holiday been impacted by the issues at FTI Group? Email [email protected] On Wednesday afternoon, slips of paper were placed underneath doors asking guests to come to the reception.
When they gathered, the hotel told them they needed to leave the hotel as their rooms had not been paid for, prompting outrage in the lobby, Jessica claimed. “As there were a lot of us, we all refused to leave the hotel as there was clear strength in numbers here, with a lot of outspoken people,” Jessica, who is staying at the hotel, said on Friday. She said that the guests tried to explain that they had already paid for their holiday in ad.
