LOS ANGELES — “Taylor Swift Broke Ticketmaster!” That was the gist of headlines two years ago, when Swift’s Eras Tour resulted in a ticket-sales fiasco of epic proportions. Hordes of Swifties freaked out over a) their inability to score face-plus-fees entree to the Tour of the Century or b) their inability to even connect to the Ticketmaster website amid the crushing demand. But then many jilted Swifties, or their parents, snagged resale tickets for many times face value from third parties that may have been using ticket-buying bots.
And the world kept turning, as it had despite similar frustrations in recent years by fans of Beyoncé, Adele and Bruce Springsteen . A group of TSwift fans did file a class-action lawsuit against Ticketmaster over its handling of the Eras Tour when a planned public sale of tickets was canceled because of what the ticketing agency described as “extraordinarily high demands on ticketing systems” resulting in “insufficient remaining ticket inventory to meet that demand.” (“It’s truly amazing that 2.
4 million people got tickets,” Swift wrote in a November 2022 statement on social media, “but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”) And now, the U.S.
Department of Justice, 29 states and the District of Columbia are riding in on a Beyoncé-level white horse , filing an anti-monopoly lawsuit against Ticketmaster parent Live Nation Entertainment. But haven’t .
