Horrific moment bank customer kills Alzheimer's sufferer, 82, by shoving her over in 'red mist' because she was taking too long in queue as she avoids jail By Elly Blake and Jon Brady and Andrew Levy Published: 13:10, 31 May 2024 | Updated: 14:28, 31 May 2024 e-mail 25 shares 317 View comments This is the moment a 'violent' and impatient bank customer fatally pushed over a 'confused' 82-year-old dementia sufferer after seeing red at the time she was taking to discuss her bank statements. Courtney Richman, 26, was convicted of manslaughter after she pushed Myra Coutinho-Lopez to the floor of Lloyds Bank in Welwyn Garden City on December 6, 2021 . The pensioner landed on her hip and shoulder and died 10 days later.
The incident flared up after Mrs Coutinho-Lopez spent almost half an hour arguing with staff about her bank statements - and a seemingly irate Richman could be seen clapping her hands as the confused pensioner is helped by a member of the public. But when the 82-year-old hit the impatient young woman with her handbag, branding her 'rude' for her snide remarks, Richman lashed out in response, using both hands to violently shove her to the floor. As Mrs Coutinho-Lopez is seen writhing on the ground and being helped by other members of the public, Richman stands at the side and looks on impassively.
The pensioner died 10 days later. Myra Coutinho-Lopez, 82, who had Alzheimer's, died after another customer pushed her over at a Lloyds bank in December 2021 Courtney Richma.
