AER LINGUS customers could face cancellations or delays as they prepare to jet off on their summer holiday due to a major strike. People have been warned as Aer Lingus pilots voted overwhelmingly in favour of industrial action yesterday. Irish Airline Pilots' Association (Ialpa) members have warned airline bosses to "come to their senses" as just under 98 per cent of its pilots voted in favour of industrial action amid the ongoing pay disputes.
All Aer Lingus passengers might have to contend with possible strikes ahead of their summer holidays. If a strike does go ahead, it could cause chaos for passengers this summer, with the airline's Chief Corporate Affairs Officer Donal Moriarty saying the move would have a "severe impact" on customers. Speaking to RTE , Mr Moriarty said such an impact would be "inevitable" as the result of such action would be a large number of flight cancellations.
And he also insisted that Aer Lingus would "do everything possible both to refund customers and to arrange alternative transport for them to get to their destination". Under EU Regulation 261, Aer Lingus must offer their customers a refund or a rerouting on the next available flight or at a later date. And the claims are valid for up to six years retrospectively.
Passengers are also entitled to assistance at the airport . Aer Lingus should also ensure refreshments, food, accommodation, transport to and from your accommodation and return to the airport, and two telephone calls, telex, fax mes.
