Saturday, June 15, 2024 Vision-Box, a leader in biometric solutions for the travel industry and a part of Amadeus, has unveiled its latest innovation: the Service Design platform. This new service aims to revolutionize the travel experience by enhancing the adoption and integration of biometric technologies across various touchpoints in the travel journey. Vision-Box’s Service Design is the company’s pioneering service offering focused on improving user experiences with biometric systems.
Designed in response to a growing industry demand for seamless and integrated travel experiences, the platform seeks to facilitate the widespread adoption of biometric solutions, whether implemented independently or alongside existing Vision-Box technologies. Key Features of Service Design: Alessandro Minucci, Chief Product Officer at Vision-Box, emphasized the significance of the Service Design launch. He stated, “We are excited to introduce Service Design, a solution that addresses the evolving needs of the travel industry.
By leveraging our expertise and innovative approach, we are confident that Service Design will elevate travelers’ journeys and drive significant benefits for our clients and partners.” Market Applications: Service Design utilizes data from the Seamless Journey Platform and Vision-Box’s UX Research to craft a more user-friendly travel experience. The platform promises to increase biometric adoption rates by up to 30 percentage points and significantly boost t.
