An American family’s US$15,000 ($24,230) cruise holiday was mysteriously cancelled two days before departure after falling victim to identity theft, but people are divided over whether they deserved it. Tiffany Banks, of Kentucky, posted a TikTok video claiming her family’s Carnival Cruise holiday was cancelled two days before departure, and saying she would never sail with the company again. Banks, her husband and children had already paid US$15,000 for the trip, which included the ship’s largest room, Excel Presidential Suite and various excursions.
In a series of videos, Banks said the plan, which they had anticipated for a year, was to fly to Florida and then sail from Miami. However, a day before the flight, she received an email confirming two cruise excursions had been cancelled. Certain it was a mistake, Banks called the cruise line, but they explained the excursions were cancelled because the room had been cancelled.
We will never book with carnival again ...
#carnival #celebration #carnivalcelebration On May 12, Banks shared a video documenting what had happened: “I have to laugh, or I’m just going to sit down and cry and just absolutely lose my mind.” During the call, Banks said an employee explained the booking had been cancelled by someone who logged into the account and the suite had already been rebooked by another passenger. Banks revealed the room was about US$12,000-$13,000, flights were almost US$2000, and excursions cost “a few grand”, and .
