Thursday, May 23, 2024 Thomas Cook (India) Limited , a leading omnichannel forex service provider in India, is aggressively expanding its operations, emphasizing its phygital (physical plus digital) business model. Over the past quarter, the company has opened eight new forex outlets, bringing its total to 134 locations across various strategic points, including airports. This expansion aims to provide customers with greater convenience and accessibility.
Furthermore, the company has enhanced its digital offerings with several innovative initiatives. These include TCPay, a digital platform for remittances; Video KYC for online identity verification; FxMATE, a digital support tool for B2B partners; and FXNOW, which includes a mobile app and a corporate booking tool. These digital services have contributed to a 25% rise in digital engagement within the company’s forex business.
As the largest non-bank foreign exchange service provider in India, Thomas Cook India has reported a significant 24% year-over-year growth for the twelve-month period ending March 31, 2024. New Locations Include: Thomas Cook has introduced new exchange counters providing comprehensive foreign exchange services. These include a variety of global currencies in cash, the borderless prepaid card (collaborating with Mastercard and Visa, supporting 10 different currencies), as well as options for overseas remittances, drafts, wires, and the Study Buddy card tailored for students abroad.
Thomas Cook, recogniz.
