A POPULAR budget airline has clinched the title of the UK's worst for flight delays. Passengers were forced to wait an average of 31 minutes 36 seconds over their expected departure time - longer than any other airline. Spending three consecutive years at the bottom of the punctuality list, Wizz Air was ranked "the worst airline for delays" in 2023.
However they acknowledge there was "still work to be done". Wizz wasn't the only airline flagged up for it's poor punctuality. Turkish Airlines followed closely with an average delay of 28 minutes and 36 seconds last year, trailed by Tui (28 minutes and 24 seconds), Air India (28 minutes and 12 seconds), and Pegasus Airlines (25 minutes and six seconds).
Consumer group Which? criticised the industry for charging record fares while delivering "unreliable services". Despite its UK punctuality woes, Wizz Air reported a record 62.0 million passengers in the year ending March 2023, up more than 20 percent from the previous year, alongside a pre-tax profit of £290.
4 million. Aviation consultant John Strickland attributed this success to competitive pricing and extensive route coverage. A Wizz Air spokesman told The Sun they have since " invested more than £90 million to stabilise operations, reduce the number of delays and provide a better experience for customers.
" They continued to claim "Wizz Air’s performance today is among the strongest in the entire industry. " "We also have the best flight completion rate in the whole of Euro.
