Thursday, May 30, 2024 Following a severe turbulence incident on Flight SQ321 from London to Singapore on May 21, which resulted in a passenger’s death and numerous injuries, Singapore Airlines (SIA) has implemented more comprehensive safety measures. These changes, aimed at improving passenger and crew safety, are expected to significantly impact tourists, travelers, and tourism businesses. Impact on Tourists and Travelers New Safety Protocols: The new safety protocols require cabin crew to suspend meal services and remain seated with seatbelts fastened whenever the seatbelt sign is illuminated.
Previously, only hot drinks and soups were restricted during such times, and meal service could continue at the crew’s discretion. This stricter policy aims to reduce the risk of injuries during turbulence but has also led to some dissatisfaction among passengers. Traveler Reactions: Many frequent flyers have described these changes as hasty, affecting service quality and increasing stress levels among cabin crew.
Passengers have experienced delays and interruptions in meal services, particularly on routes prone to turbulence, such as flights over the Andaman Sea. Some travelers have rated the service as average to poor, not understanding the necessity of the new safety measures. However, others have shown understanding and patience, recognizing the importance of safety.
Operational Adjustments: Cabin Crew Adaptations: Cabin crew members have had to adjust their routines signific.
