Tuesday, June 11, 2024 TourReview , the AI-powered travel review platform for the tours and activities sector, proudly introduces its latest innovation, the Review Collector. This robust new tool is poised to transform how tour operators gather, manage, and analyze customer feedback, reinforcing TourReview’s dedication to making the customer’s voice the most important KPI. To meet the evolving needs of the travel industry, TourReview has equipped the Review Collector with several key features: Choosing the right surveys and question types is crucial for tour operators to collect actionable data.
TourReview supports this by enabling extensive customization of surveys to suit specific needs, ensuring the collection of meaningful and useful data. With diverse question formats, including binary, rating, Likert scales, and open-ended questions with visual elements, the Review Collector helps operators gather insights that are both relevant and comprehensive..
