Monday, June 3, 2024 Oman Air teams with Accelya, enhancing distribution and loyalty systems with advanced CRM and NDC technology for improved retail strategy. Oman Air has launched a major upgrade to its distribution capabilities, marking a significant shift towards greater ease and variety. In collaboration with Accelya, a top provider of software and technology solutions, the airline has implemented advanced features that allow its trade partners to efficiently handle their clients’ travel requirements.
This initiative is a component of Oman Air’s comprehensive retail transformation program and utilizes the newest IATA New Distribution Capability (NDC) technology, significantly improving upon the older booking systems used by travel agents. “NDC stands as a pivotal tool, empowering us with enhanced flexibility and control over our distribution channels. Oman Air’s NDC journey has yielded significant growth in recent years and our partnership with Accelya marks an important milestone in this journey,” commented Con Korfiatis, Chief Executive Officer of Oman Air.
“Not only does the new upgrade support us to streamline our customer experience and enable us to scale up and provide more robust services, it also represents a significant reduction in our distribution costs, paving the way for more efficient operations and revenue diversification.” Sam Gilliland, Chief Executive Officer at Accelya, added “We are delighted that Oman Air has chosen Accelya to take co.
