Thursday, July 4, 2024 The Commonwealth Bank of Australia (CBA) has introduced new digital travel and vehicle features to CommBank- its consumer banking mobile app. This latest enhancement allows customers to book travel and purchase cars seamlessly through the app. CBA’s move to integrate travel booking and car buying services follows the incorporation of More Telecom into the app last November, aimed at helping customers save on telecommunication services.
Over 8.5 million customers now use the CommBank app regularly, with monthly usage soaring from 15 times in 2014 to 42 times currently. Meg Bonighton, CommBank’s executive general manager of customer engagement and digital, highlighted the app’s role in managing finances.
“With the cost of living on the rise, having an extended view of key expenses, savings goals, budgets, and investments in one place can help our customers feel more in control.” The new ‘travel booking’ feature allows eligible customers to find, book, and pay for flights and accommodation directly through the CommBank app. Meanwhile, retail and small business customers can now source, finance, and manage their next car purchase via the app.
This feature provides access to car listings from Carsales and Vyro, along with exclusive deals on electric vehicles (EVs). Marcos Meneguzzi, CommBank executive general manager of consumer finance, noted the increasing demand for car loans. There is a 29% rise in car loans and a 45% increase in loans for .
