Wednesday, June 5, 2024 Norwegian Cruise Line Holdings Ltd. announced today the successful migration of its shoreside technology infrastructure, including its reservation system and mobile apps, to Amazon Web Services (AWS). This strategic move positions NCLH as one of the first passenger cruise lines to transition its core technology operations to AWS.
By leveraging AWS’s proven, secure, and high-performance infrastructure, the Company aims to reduce average processing time, increase availability during peak periods, streamline its operational infrastructure, and enhance the overall cruising experience. “We are thrilled to be at the forefront of cloud adoption in the cruise industry,” said Georgios Mortakis , NCLH chief information officer and chief information security officer. “Our migration of on-premises workloads to AWS has resulted in significant improvements in performance.
This allows us to accelerate innovation and create amazing experiences for our employees, guests, and travel partners. As an example, during our largest traffic event ever for our reservations systems in November 2023, we handled record volumes without any known performance or availability issues. The 15-month migration to AWS, led by Mortakis and Humberto Pombo, Senior Director of Infrastructure at NCLH, involved relocating over 100 applications, thousands of virtual and physical servers, data centers, and peripheral server rooms to the cloud environments, and peripheral server rooms to th.
