Thursday, June 27, 2024 Kenya Airways (KQ) was honored with the title of “Best Airline Staff Service in Africa” at the 2024 World Airline Awards ceremony, which took place on June 24th, 2024, at the Fairmont Windsor Park in London. Organized by the global air transport rating organization, the World Airline Awards are widely regarded as the “Oscars of the aviation industry.” This accolade underscores Kenya Airways’ staff’s unwavering commitment and remarkable service standards.
Commenting on the award, Kenya Airways Group Managing Director and CEO, Allan Kilavuka, expressed his gratitude for the recognition, stating, “This achievement is a testament to the unwavering dedication and exceptional service demonstrated by our team members each day. Receiving the Best Airline Staff Service in Africa award serves as significant motivation for us to continue striving for excellence in service delivery and passenger satisfaction” Edward Plaisted , CEO of Skytrax, echoed the sentiment, stating, “We congratulate Kenya Airways on this achievement of being named as the Best Airline Staff Service in Africa at the 2024 World Airline Awards. This service and hospitality accolade should be a source of pride for the management and staff of Kenya Airways.
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