Monday, June 17, 2024 ITA Airways, Italy’s premier airline, has proudly earned a Four-Star rating from Skytrax, a testament to its outstanding customer service quality. Skytrax, the UK-based international air transport research organization, awarded this prestigious rating after a rigorous evaluation conducted by industry experts. The comprehensive assessment covered over 1,200 indicators, including digital infrastructure, in-flight services, and airport facilities.
This accolade highlights ITA Airways’ unwavering dedication to its core principle of customer centricity. The airline is renowned for its exceptional service and professionalism, setting a new global standard for hospitality. The exceptional service quality provided both in-flight and at airports has propelled ITA Airways to higher rankings among major European and international airlines.
This recognition marks a significant milestone in the airline’s long-term strategy to continually enhance customer-focused services..
