Tuesday, July 2, 2024 Air India, India’s leading global airline, has selected IBS Software, a worldwide leader in SaaS solutions for the travel industry, to digitally transform its expanding air cargo operations. This strategic partnership marks a significant step in Air India’s commitment to technological advancement and operational efficiency. 1.
Purpose and Benefits: Air India has chosen IBS Software’s iCargo solution to support its growth plan and commitment to the airline’s ongoing digital transformation. The fully integrated iCargo solution will enable Air India to digitize end-to-end cargo management, allowing seamless integration of numerous cargo operations, from sales to billing within a single, integrated platform. This will empower Air India to streamline processes and enhance decision-making capabilities.
2. Timing and Implementation: The first end-to-end implementation of iCargo is slated for delivery within nine months from the project’s start, promising immediate business benefits to Air India. Subsequent phases will introduce incremental value-added capabilities, further enhancing Air India’s cargo capabilities.
1. Air India’s Vision: Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India, stated: “Air India is on a transformation journey to not only reaffirm its position as a global leader in aviation but also to establish foundations for future growth. Air cargo is one of the key drivers of our roadmap for future growth, an.
