CALGARY — WestJet is doubling down on its commitment to accessible travel with three new service enhancements for guests travelling with mobility aids. The enhancements are outlined in the WestJet Group’s first annual accessibility plan progress report , which comes one year after the launch of its inaugural accessibility plan. “Across the WestJet Group, we remain wholly committed to delivering the services all our guests require, while proactively addressing accessibility issues across the travel journey,” said Angela Avery, WestJet Group, Executive Vice-President and Chief People, Corporate and Sustainability Officer.
“Every year, we serve more than a quarter million guests who request accessibility support as part of their travel and our teams on the frontline and behind the scenes strive to meet their diverse needs. We have made significant investments over the past year to remove barriers to travel and these enhancements will better serve our guests with disabilities and our people supporting them throughout their journey.” The three new service enhancements are as follows: To read WestJet’s first annual accessibility plan progress report, click here .
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