MONTREAL and HAGEN, , /PRNewswire/ - (TSX: CVO), the leading enterprise AI platform that brings AI search and GenAI to every point-of-experience, enabling remarkable personalized digital experiences that drive business outcomes and , the Hagen-based book retailer, announced today that Thalia has chosen Coveo to deliver AI search, recommendations and personalization on their commerce website. Thalia has more than 500 bookstores across German-speaking countries in its network, 6,500 employees and a strong digital presence across with their online commerce and app experience. Thalia is growing and plans to double their marketplace from 20 million items to 40 million items within the next three years.
To achieve its ambitious growth targets and meet the changing needs of consumers, Thalia is entering into a partnership with Coveo to provide a true 1-1 experience and improve product discovery through AI-powered search and personalization. Together, Coveo and Thalia will personalize the shopping experience to help book enthusiasts find exactly what they are looking for, and help Thalia reduce manual site maintenance and deliver positive business outcomes. "Coveo is exactly the right partner for us," said Roland Kölbl, CCO at Thalia.
"With their decade of AI experience, AI search and recommendations, and strength in security, Coveo is the best option to effectively support our strong growth targets in the digital sector." "Thalia understands the importance of integrating AI into t.