Wednesday, June 5, 2024 Star Alliance and its member airlines are thrilled to celebrate a decade of excellence at Terminal 2, their home at Heathrow. The Queen’s Terminal has been the base for 23 Star Alliance member airlines, ensuring smooth transfers and operations for over 15 million passengers annually, accounting for nearly 20% of the airport’s seat capacity. In honor of this milestone, Theo Panagiotoulias, Star Alliance Chief Executive Officer, stated: “Heathrow remains a critical hub for our member airlines.
With our collective offerings at the shared terminal, we take pride in delivering seamless experiences for thousands of passengers every day. On behalf of our member airlines, I extend our gratitude to Heathrow for a decade of support, fostering superior traveler experiences now and in the future.” As part of the “Move Under One Roof” strategic initiative, Star Alliance consolidated its member airlines at a single location in 2014, creating a true alliance hub.
This initiative has made it easier for passengers to connect between Star Alliance member airlines, greatly streamlining airport operations and enhancing the overall travel experience. Ross Baker, Chief Customer Officer, Heathrow said: “Heathrow is delighted to celebrate a decade of delivering excellent service to passengers travelling through Terminal 2, previously voted ‘Best Terminal in the World’ at the World Sky Awards by Skytrax. In collaboration with our partner airlines, including S.