Friday, July 12, 2024 SkyTeam , the global airline alliance, has announced the appointment of Laura Abraham as its new Head of Digital & Technology, effective immediately. This strategic move underscores SkyTeam’s commitment to enhancing customer experience through seamless and integrated digital solutions. Abraham, who replaces Christian Oberlé, brings a wealth of experience from her seven-year tenure at Delta Air Lines, a SkyTeam member.
During her time at Delta, she held various roles in Technology, Consumer Insights, and Alliances, culminating in her position as Director of CX Innovation & Tech Strategy. In her new role at SkyTeam, Abraham will lead the central IT organization, working closely with member airlines. Her focus will be on driving innovation and implementing digital strategies that elevate connectivity and efficiency across the global aviation network.
“Laura has the skills, vision and leadership to drive SkyTeam’s technology strategy forward, unlocking benefits for member airlines and their customers. Her strong international experience and knowledge of airline partnerships make her a great fit for SkyTeam, and we are delighted to welcome her on board. I’d like to thank Christian for his dedication to SkyTeam over the years and wish him all the best for the future.
” “Joining SkyTeam is a tremendous opportunity to accelerate digital innovation in the aviation industry and elevate customer experiences on a global scale. I am thrilled and excited .