The in-flight policies on Singapore Airlines planes have been updated following an incidence of extreme turbulence this week that saw the death of a British man and dozens of passengers injured . The carrier has now decided to stop serving hot drinks and meals when the seatbelt sign is on. It told The Independent that it has “adopted a more cautious approach to managing turbulence in-flight.
” “In addition to the suspension of hot beverage service when the seat belt sign is on, the meal service will also be suspended. “During poor weather conditions, particularly in turbulence, cabin crew will continue to secure all loose items and equipment in the cabin and galley to minimise the risk of turbulence-related injuries.” Crew will “continue to advise passengers to return to their seats and secure their seat belts” while also monitoring customers who may require assistance.
It added: “Pilots and cabin crew are aware of the hazards associated with turbulence. They are also trained to assist customers and ensure cabin safety throughout the flight. [Singapore Airlines] will continue to review our processes as the safety of our passengers and crew is of utmost importance.
” Following the tragic flight on Tuesday 21 May, the daily London to Singapore route has flown a different path between the countries. SQ321 has completed two flights since the incident and has not flown over the part of Myanmar where the sudden turbulence occurred about three hours before its schedu.