Migrant domestic workers support many Hong Kong working families in childcare and household duties but their own personal needs seldom receive significant attention. The Department of English and Communication at The Hong Kong Polytechnic University (PolyU) has conducted research into the health and other structural issues faced by migrant domestic workers in Hong Kong, especially during the COVID-19 pandemic. Findings reveal that health literacy and access to information and facilities are crucial to their well-being.

The researchers have interviewed more than 700 Filipino and Indonesian migrant domestic workers and surveyed more than 400 to investigate their life stories and well-being in Hong Kong, covering topics from narratives about their (traumatic) experiences, health literacy and health care needs to their communication networks . In view of the increasing number of workers driven by growing demand for domestic elderly care in Hong Kong, these studies aimed to highlight the significance of cultivating favorable conditions for workers. Prof.

Hans Ladegaard, Professor of the Department of English and Communication at PolyU, said, "Our research shows that Indonesian workers, in particular, face marginalization and isolation due to language and communication problems and a lack of awareness of their rights. Many took only a three-week Cantonese course before arrival, which clearly does not guarantee their Cantonese proficiency, while most of them are also unable to speak.