PLT faces backlash after scrapping free returns 3 days ago By Lora Jones , Business reporter, BBC News Share PrettyLittleThing Love Island star and influencer Molly-Mae Hague was a creative director at the fast-fashion brand Fast-fashion brand PrettyLittleThing (PLT) is facing a customer backlash after becoming the latest retailer to scrap its free returns policy. UK customers must now pay £1.99 to return clothes, with the cost deducted from their refund.
Shoppers have posted screenshots on social media showing their PLT apps being deleted from their phones, with many saying they would return fewer items if the brand's sizing was more consistent. High Street giants such as Zara, Uniqlo and Next..
. Lora Jones.