PlayStation Stars is one of Sony’s most bizarre initiatives of the PlayStation 5 era. The program lets you earn coins to buy games on PSN and collect virtual figurines that can only be viewed inside the PlayStation app. The whole thing has been broken since the beginning of June.
If you’re a normal person, you’re probably wondering what the hell PlayStation Stars even is. Assuming you forgot or were never aware, like most PlayStation players at this point, the program was an overhaul of PlayStation Rewards that launched back in 2022. Players could get coins for buying games or completing “campaigns” that challenged them to play certain types of games in exchange for bespoke collectibles .
These would be added to a virtual bookshelf that ranged from callbacks to the platform’s history to branded cross-overs like Spider-Man Adidas. It’s a way to earn cash back that eventually adds up, and there’s precedent for it: Nintendo runs a similar program on the Switch eShop. Now, the outage.
We first started noticing issues around June 6 , when PlayStation Stars, accessed via a small icon on the home screen of the PlayStation mobile app, wouldn’t open. Instead, players were greeted by an error message: “PlayStation Stars is currently experiencing issues. Our engineers are aware of the issue and working on a solution.
” The timing was especially odd since Sony was running a bunch of PlayStation Stars promotions alongside its mid-year Play Days sale event. This meant .