My massage therapist called me on the phone to cancel my appointment because she was sick. I was in the bathroom at the time, so I didn’t get to talk to her, I just heard the message. Related Articles I was disappointed, but I just proceeded with my plans for the day.
Two days later, I received an email from her canceling my appointment and refunding the balance on my prepaid account. I emailed her, asking what the deal was. She replied that since I had not called her back, and as she did not want to do business with “rude people,” she sent the refund and did not want to see me anymore.
I was flabbergasted. Since when am I required to make a phone call back when the one received was a clear message? Am I ignorant about new manners related to new technology? I certainly did not mean to be rude, and I do not think I did anything wrong. If I am incorrect, please explain my error.
: Either your massage therapist overreacted, or you underestimated the intensity of this relationship. A confirmation call and sympathy for her illness would have been kind, but not obligatory — and certainly not worthy of a lifelong ban in their absence. Miss Manners is afraid you will have to find yourself a masseuse who is less, well, touchy.
: I own several rental properties. Good tenants can be hard to find, but I have a fantastic younger couple renting one of my properties. They keep the place spotless, are never late on rent, and are just the nicest and most respectful people.
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