Live fuller with Fullerton Health's revolutionary preventive care

A NEW level of patient care is set to elevate the Philippine health care scene as Fullerton Healthcare Corp. Ltd. (Fullerton Health Group) and its subsidiary, RadLink-Asia Pte. Ltd., open its first executive health screening center in the country. The new Fullerton Health Philippines center serves as a wellness hub, bringing in a personalized and holistic but affordable health-screening service for Filipinos. As a staunch advocate of early detection and prevention of diseases, the Fullerton Health Group believes that individuals can achieve a fuller life with peace of mind through preventive care.In an exclusive interview with The Manila Times, Fullerton Health Group Chief Executive Officer (CEO) Ho Kuen Loon notes the importance of getting enough sleep, proper nutrition and doing regular exercise. However, he also points out that these factors alone are not sufficient for ensuring wellness.Kuen underscores the need for health screenings as a proactive measure to detect potential health issues early and manage them effectively. Given that Filipinos are more aware and conscious when it comes to their health compared to other markets, Loon expresses optimism that the center will bring a unique and quality-filled experience to Filipinos at a price that doesn't break the bank.According to RadLink Philippines Corp. Country General Manager Carmie de Leon, Fullerton Health's executive health screening has been highly successful in Singapore, where the company conducts over 40,000 screenings annually.The country general manager of the Fullerton Health Group's Philippine subsidiary mentions that it is the team's goal to introduce, replicate and localize the successful Singaporean business model in the Philippines in hopes of addressing the gaps in health care delivery through progressive initiatives such as improving appointment setting process. De Leon asserts that in the Philippines, securing a health appointment can be a lengthy process, which can sometimes take a week or longer, depending on the service, preferences and other factors.The Fullerton Health Philippines center simplifies this process. Using the brand's LiveFuller app, individuals can quickly find available dates and schedule appointments anytime, anywhere.The efficiency and convenience extend beyond booking appointments. The center features a unique setup that shies away from the typically anxiety-inducing environment of hospitals. It's designed to promote a calm and relaxed atmosphere for guests as they undergo executive health screening, which can be completed in as fast as 2 to 3 hours. This spares clients from the hassle of long lines and spending an entire day or more for a comprehensive health screening.Not to mention, clients will also get to sit and experience the Fullerton Health Group's luxurious pods, ensuring safety, privacy and comfort throughout the health screening process.The center's pods — aptly named Happiness, Gratitude and other similar blessed states — eliminates the stress of finding available seats in crowded health facilities or getting exposed to potential health risks in hospitals.In these pods, clients can work, play games, read a book or watch their favorite shows during their visit and in between tests.Post screeningAfter the executive health screening, clients can access the results after 48 to 72 hours through the LiveFuller app. These results go beyond standard reporting, as Fullerton Health includes a comprehensive health risk assessment.In addition to interpretation and consultation with the center's lifestyle medicine doctors, the results provide specific guidance on actions to take, dietary recommendations and habits to adjust. This approach ensures clients receive clear and personalized care on how to improve their health.The Fullerton Health Philippines center also utilizes a system that integrates a patient's medical history, test results and lifestyle habits for an inclusive care management.Following the completion of the health screening, guests have an option to have virtual consultation or an in-person meeting with the doctor to review the results.To ensure continuity of care, the Fullerton Health Group intends to collaborate with trusted specialists and hospitals outside its network. This partnership will allow its lifestyle medicine doctors to refer clients to specialized consultation and exams as needed, ensuring comprehensive health management.The center offers services that are not only affordable but also provide convenience, exclusivity, comfort and quality that are on par with major hospitals in the country.Embracing health care technologyTogether with RadLink-Asia Pte. Ltd., Singapore's leading company for radiological imaging services, the Fullerton Health Philippines center offers advanced health care and diagnostic imaging services that leverage modern technology for improved and efficient processes.Kuen says the company invests in many facets of technology, which includes cybersecurity."Patient data and patient privacy and information is important to us. So, we invest a lot in the cybersecurity infrastructure," Kuen adds.He notes that the Fullerton Health Group does almost half a billion x-rays every year. Consequently, the Fullerton Health Group has invested in an artificial intelligence (AI) machine that is capable of reading x-rays."I think over time, AI will also mutate into other aspects as well that can improve the outcome and give us more insights. So, that's how we see technology," Kuen continues.In discussing the Philippines' unique health trends, compared to its neighboring Asian countries, the Fullerton Health Group CEO highlights an important observation about how clients use remote consultation or telemedicine. In Singapore, video consultations are the standard practice, whereas in the Philippines, there is a preference for voice consultation. In Indonesia, text-based consultations are more commonly favored.He explains that in Singapore, video consultations are mandatory while in the Philippines, bandwidth limitations can influence this preference."This illustrates how the same technology and practices can be adapted differently across regions," Kuen concludes.Keeping all these in mind, the Fullerton Health Philippines center aims to deliver the kind of care that not only meets the highest global standards in health but also embraces the warmth of the Filipino culture.The Fullerton Health Philippines executive health screening center is now open at Bonifacio Stopover Corp. Center in BGC, Taguig City.For more information, visit https://www.fullertonhealth.com/ph/.