EXCLUSIVE Inside easyJet's new control centre and discovering there's less chance of a cancellation if schoolkids are on a plane, how Brexit has made delays more likely - and we try scheduling flights for a day...
At the control centre 250 specialists work 24/7 managing 340 easyJet aircraft The budget airline flies 300,000 customers to 35 countries and 155 airports The new Control Centre uses brand-new Artificial Intelligence systems READ MORE: Flight experts reveal how to stay safe on a plane during turbulence By Sophie Foster, Deputy Travel Editor For Mailonline Published: 10:17, 24 May 2024 | Updated: 10:35, 24 May 2024 e-mail View comments Budget airline easyJet, which operates 1,950 flights every day in peak season, opened its brand-new Integrated Control Centre (ICC) this week – and we had a sneak peek behind the doors. Those inside manage 340 aircraft and make the big decisions about who to delay - and which groups receive maximum protection from disruption, such as school children and easyJet Holiday passengers. The managers also marshal a complex staffing schedule, which they reveal has been made more difficult in the wake of Brexit regulations.
Plus, we had the chance to try our hand at running an easyJet flight schedule – in the face of a faulty plane taking a route out of action. It wasn't easy. The new ICC sits just outside the Luton Airport compound so that if an incident occurs - like last year's car park fire - it can continue to run.
The ICC (above) is fi.