Monday, July 8, 2024 More passengers than ever before are impacted by delayed flights, as shown by recent data. The situation worsened when the roof at Delhi airport collapsed, leading to the redistribution of flights from Terminal 1 to the other two terminals. This shift severely affected the On-Time Performance (OTP) of flights.

Over the past several months, despite allegations and counter-allegations concerning OTP in Indian skies, the performance has been silently deteriorating, leaving passengers at the receiving end with no immediate solution in sight. Frequent fliers now often report delays, with IndiGo , once a paragon of OTP, witnessing a significant decline in its performance. In May, IndiGo recorded its seventh consecutive month of diminished OTP rankings.

For instance, in May 2024, IndiGo achieved an OTP of 72.8% at four metro airports, while Air India managed 68.4%.

Comparatively, IndiGo had an OTP of 81% in February 2020 and 90.3% in May of the previous year. This decline means 27.

2% of IndiGo’s departures from Delhi, Mumbai, Bengaluru, and Hyderabad were delayed in May 2024, compared to only 9.7% delays in May 2023. Growing Passenger Numbers and Flight Delays The number of passengers affected by these delays has increased significantly.

In May 2024, IndiGo, with an average of 643 daily domestic departures from the four metro airports, had 124,930 seats available daily, compared to 103,188 in February 2019. This increase in flights and seats, coupled with dela.