Consumer HSBC app down: why is mobile app not working, why can't I login to UK banking service - outage explained By Alex Nelson Published 28th Jun 2024, 09:26 BST Comment Watch more of our videos on Shots! and live on Freeview channel 276 Visit Shots! now 📱🚫 Thousands of HSBC customers are unable to log in or transfer money due to an outage that began this morning Thousands of customers are frustrated due to an outage affecting HSBC's mobile app Over 5,000 users have reported problems via DownDetector, primarily being unable to log in or transfer money HSBC has not yet issued an official statement regarding the outage - updates can be found on its Facebook and Twitter pages Banks are not required to compensate for disruptions, but customers may be reimbursed any costs incurred Sign up to the weekly Cost Of Living newsletter. Saving tips, deals and money hacks. Sign up Thank you for signing up! Did you know with a Digital Subscription to The News, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty rewards and much more.
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Thousands of HSBC customers have been left frustrated this morning (28 June), due to an outage affecting the bank's mobile app. According to DownDetector , over 5,000 users have reported problems with the app.