Share to Facebook Share to Twitter Share to Linkedin How far should generative AI go in terms of recommending mental health service referrals? In today’s column, I am continuing my ongoing series about the impact of generative AI in the health and medical realm. The focus this time is once again on the mental health domain. Specifically, I closely examine the ins and outs of using generative AI to refer prospective patients toward engaging in mental health therapy services.
I have previously examined numerous interleaving facets of generative AI and mental health, see my comprehensive overview at the link here . You might also find of notable interest a CBS 60 Minutes episode that recently examined crucial facets of this evolving topic, see the link here (I was interviewed and appeared in the episode). Other useful background includes my coverage of mental health chatbots that have been bolstered by generative AI (see the link here ) and the rapidly changing nature of the client-therapist relationship due to generative AI at the link here .
I explored where things are headed regarding the levels of AI-based mental therapy autonomous guidance at the link here , and showcased the importance of the World Health Organization (WHO) report on global health and generative AI at the link here , and so on. Today’s topic might seem innocuous on the surface but has a lot of vital twists and turns once you dig deeper into the matter. As you will see, using generative AI as a referral.