Customers have been claiming that Chipotle ’s portion sizes have decreased , leading the company to issue a statement. “Our intentions are to provide a great experience every time, and our meals have always been completely customizable so guests can vocalize or digitally select their desired portions when choosing from the list of real ingredients,” Laurie Schalow, Chipotle ’s chief corporate affairs and food safety officer, told TODAY.com in an email.
Schalow said the chain’s portion sizes have remained the same, adding that Chipotle has reminded employees about proper portioning. “If we did not deliver on our value, we want our guests to reach out so we can make it right,” she says. Chipotle to give out $1 million in free food to one lucky healthcare worker Chipotle shooting leaves employee injured after guacamole dispute turns violent Attention was brought to the chain’s serving sizes earlier this month when food influencer and critic Keith Lee was vocal about how unimpressed he was with the eatery's offerings during a taste test he did on May 3.
“This is out of the ordinary for me, but I used to love Chipotle,” Lee said to his 16.3 million followers. “Lately, Chipotle has not hit the same, in my opinion.
Is it still like that, or has something changed? I truly want to find out.” He rated a couple of the chain’s popular items. “In my opinion, it’s going from a 10 to a 2.
5 out of 10,” Lee said of the quesadilla. “It’s a little bit better .