Birmingham Airport has introduced additional security measures after major delays were sparked following passenger confusion because of the Government's U-turn on liquid restrictions. The new measures will see increased staff numbers and a new temporary structure with multiple ‘liquid check stations’ to ensure that customers’ cabin and hand luggage comply with Government regulations re-introduced earlier this month. The stations will be operated by third-party customer service specialists, who will check whether passengers' luggage complies with the recent change to liquid allowances.
Nick Barton, CEO of Birmingham Airport , said: “These new measures are designed to give passengers a smoother and easier experience through security. Our enlarged teams will be on hand to explain the new liquid rules, we all have to comply with and help passengers prepare for security. The more we can do together to reduce the number of bags that don’t comply with these rules, the more we can reduce queues at security screening.
Have you been held up at Birmingham Airport? Email us at webtravel@reachplc.com “Our additional teams aim to help customers travel through the airport with the minimum of inconvenience arising from these restrictions this summer. As always, our advice is to only turn up when your airline has advised and remember that only containers of 100ml, or less, of liquids, pastes and gels can be carried in cabin luggage.
” Travellers have experienced long queues and d.