Open Access News Health & Social Care News Transforming healthcare: Empathetic ShiftTM May 23, 2024 Transforming healthcare through empathy and digital innovation is explored here by Matt Atkinson, Chief Innovation Officer of Waymark Ltd In today’s evolving healthcare landscape, digital innovation presents great potential to address key challenges faced by decision-makers. However, the successful implementation of digital solutions hinges not only on technological competence but also on effective change management strategies, user-centred design, and strong leadership. Resistance to change is a common barrier in any transformational journey.
To effectively tackle cultural resistance, new approaches to human engagement are essential. For too long, the wheels of change within healthcare have turned without greasing the gears of human connection. Resistance to change isn’t just about reluctance to new systems; it’s deeply rooted in cultural apprehensions.
To address this, new models of human engagement are not just necessary; they are critical. By placing the human experience at the forefront, we pave the way for technology to serve not as an intruder but as a welcomed ally. ‘Empathic Shift’, as pioneered by Waymark The heart of this change isn’t pulsing from microchips and software code; it’s beating within the human element – empathy.
‘Empathic Shift,’ as pioneered by Waymark , isn’t just an idea; it’s a new lifeline of healthcare digital transformation.
