, /PRNewswire/ IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has announced a healthcare bundle to maintain fault-free communication, in response to mission-critical requirements in healthcare organizations. The healthcare industry has experienced a significant technological shift due to the proliferation of telehealth or telemedicine services since -19 pandemic. The global telehealth market size was estimated at in 2023 and is projected to grow at a compound annual growth rate (CAGR) of 24.
3% from 2024 to 2030. IR has extensive experience working with many large healthcare providers globally. The healthcare offering from IR covers Unified Communication (UC) and Contact Center (CC) monitoring.
This flexible solution ensures optimal customer experience even if customers migrate to UCaaS, offering ongoing system monitoring and active testing to ensure optimal customer experience. With advanced remote worker flexibility, the bundle includes robust troubleshooting to maintain high-quality performance, regardless of location. "Over 70% of millennials prefer telehealth visits to in-person examinations as per a GlobalMed study," said , CEO and Managing Director of IR.
"The widespread adoption of UC&C tools presents both opportunities and risks for healthcare providers. Any technical glitches can negatively impact patient experiences, operational efficiencies, and ultimately, patient outcomes. The l.
