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Roman House, in Winklebury Way, was visited by the Care Quality Commission (CQC) on January 10 and January 29. A report published on Tuesday, May 14 said the home, which provides care for people with learning disabilities and physical disabilities, 'requires improvement'. The CQC said: "The provider did not always have processes in place to ensure medicines were managed safely.

"When prescriptions were unclear, the service did not clarify these with the prescriber in a timely way and staff continued to administer them with unclear instructions." Inspectors found that 'processes to ensure people were supported by enough qualified, skilled and experienced staff were not effective'. They added: "This increased the risk of harm to people.



" The CQC also raised concerns about the leadership of the care home. It said: "The service was not always well-led. The provider failed to ensure quality assurance processes were effective and the governance and leadership in the service had been inconsistent.

"At the time of our assessment, there was not a registered manager in post and there had been inconsistent management, oversight, and support of the home for approximately one year. "This led to shortfalls in the quality and safety of care people received. We found three breaches of regulation.

" Inspectors did receive good feedback from the people that Roman House cares for, who said the 'manager is nice' and the staff are 'quick to help'. They added: "They (staff) come if I need them, if .

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