Open Access News Health & Social Care News Putting the patient first: Accessibility in healthcare communication May 24, 2024 Elspeth Bond, Marketing Executive at Synertec Ltd, explains why more must be done to improve healthcare communication strategies for patients in order to improve accessibility and inclusivity as well as promote greater efficiency across the NHS The importance of inclusivity and accessibility to healthcare communication is something that is often overlooked. Considering there are 1.6 million people with complex disabilities in the UK, it is imperative that healthcare organisations urgently prioritise it.
Complex disabilities include people with sight loss, hearing loss, autism and learning disabilities. The Accessible Information Standard, also known as AIS, is a set of directions that all health and social care providers must adhere to. The legal requirement was introduced in 2016 and aims to improve the lives of people who need information communicated in a format they understand, ensuring vital information is accessible to everyone.
Elspeth Bond AIS-compliant healthcare communication Synertec has been working closely with NHS Trusts for over 20 years and understands the importance of providing AIS-compliant communications to all who need it. Even with the lack of resources and budget constraints that the NHS currently faces, we assist the Health Service in supporting the individual needs and preferences of millions of patients. With complex patient pa.
