SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Jun 4, 2024-- Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, today announced its participation at this year’s Customer Contact Week (CCW) 2024, from June 3-6 at Caesars Forum in Las Vegas, Nevada. This press release features multimedia.
View the full release here: https://www.businesswire.com/news/home/20240604627617/en/ (Photo: Business Wire) Since Day 1, Nextiva has sought to deliver a single-platform, Unified Customer Experience Management (UCXM) solution to help businesses create meaningful customer relationships.
Now, on the heels of its acquisition of Simplify360 and Thrio, Nextiva has become the leading provider of customer experience management solutions. Nextiva creates impactful customer experiences with an enterprise-ready contact center built to adapt to market demands in real time. Nextiva’s solutions blend human touch with AI to understand customers and create personalized experiences that grow and protect revenue.
“Simple customer experiences are no longer sufficient. If you want to deliver a great customer experience with yesterday’s technologies like CCaaS, you won't. Businesses need Unified Customer Experience Management, and we want to help every company we can to adopt our platform to deliver truly outstanding customer experiences,” said Yaniv Masjedi, CMO of Netiva.
Nextiva executives will share their insights with CCW attendees at Beyond the Hype: Eight Real Tactics fo.
