Several improvements have been introduced in the Royal Bolton Hospital’s maternity department in response to feedback from patients and families. Bolton Maternity Voices Partnership carried out a "15 steps for Maternity" tour of the unit, which involved a small team of service users, staff and voluntary organisations making suggestions for improvement in maternity areas. As part of their feedback, they suggested creating a more welcoming and inviting space in the Delivery Suite and Maternity Triage waiting area, including improved seating and decorations as well as birth balls for people to use.
Bolton NHS Foundation Trust has acted on that feedback, with funding from Our Bolton NHS Charity, to make a difference to women and their families accessing maternity services. From the feedback, Our Bolton NHS Charity has funded improvements. Janet Cotton, director of midwifery at Bolton NHS Foundation Trust, said: “From the moment women first step in to our department for their pregnancy journey we want them to feel safe, comfortable and relaxed.
“We are grateful for the feedback provided by our Maternity Voice Partnership that includes that of patients and service users to understand what changes would help enhance their experience whilst within our care. “We’re really thankful to Our Bolton NHS Charity for helping us to make some of the changes already, and we look forward to seeing what else we can do for our patients and service users in the future.” Read more top st.
