Adyen, a global financial technology platform, has disclosed a collaboration with Vapiano, an Italian restaurant group, aimed at augmenting the customer experience. Through this partnership, Adyen intends to bolster the checkout process at Vapiano by affording guests the ability to tailor their checkout experiences and avail themselves of mobile phone-based food orders using digital wallet payments. The decision to embark on this collaboration stems from a pilot initiative undertaken at one of Vapiano’s London establishments, where analysis revealed that 80% of orders were executed through a mobile ordering platform accessed via customers’ phones.
This pilot emphasized a growing demand for expedited and streamlined ordering services, while concurrently underscoring the scarcity of payment options accessible to patrons. $ADYEN partners with global Italian restaurant group Vapiano Adyen will enhance the customer experience by enabling mobile ordering and offering a wider range of payment options. A successful pilot in a London branch showed high demand for mobile orders but limited payment.
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twitter.com/JfhRYEHHZU — Wolf of Harcourt Street (@wolfofharcourt) May 22, 2024 Meanwhile, Adyen has partnered with Cotti Coffee , as Finance Magnates reported. The firm is extending the coffee chain’s reach to Canada, Australia, Japan, Singapore, and the UAE.
Cotti Coffee, known for its quality and affordability, celebrates its 7,000th store globally, expanding to 28 countries.
