Founder and CEO Falguni Nayar said that Nykaa’s scale and its hub and spoke model will allow it to offer express delivery services in metro cities Nykaa E-Retail CEO Anchit Nayar said that order to delivery timelines have reduced by almost a fifth over the past 2-3 years and the company will continue to invest in its hub and spoke model Nykaa posted an 80% increase in its net profit to INR 69 Cr in the financial year 2023-24 from INR 38.39 Cr in the previous year Beauty and fashion ecommerce major is working to improve its delivery timelines and is looking to introduce express delivery service in metro cities. “We have a big plan this year to improve delivery across the entire network.
The operations teams have promised that, without incurring too many incremental costs, they will be able to improve the delivery timelines,” founder and CEO Falguni Nayar said during the company’s ‘Annual Investor Day’. Nayar said that Nykaa’s scale and its hub and spoke model will allow it to offer express delivery services in metro cities and the management is excited about this prospectus. However, the founder said that the focus is on doing this in a “balanced manner” and “there’s a lot to lose by not facilitating discovery and education at the cost of just trying to fulfill a quick order”.
Nykaa E-Retail CEO Anchit Nayar also spoke on the importance of improving the speed of delivery for consumers. He said that the order to delivery timelines have reduced by almost .
