Japanese beauty and healthcare retailer has partnered with digital brand experience company Revieve to implement AI customer solutions. The three solutions, powered by Revieve’s beauty platform, are the digital skincare advisor, (VTO) and the digital haircare advisor. The gold standard of business intelligence.
Shoppers can access skin, face, and hair analysis along with personalised product suggestions, to transform the online and in-store shopping experience into an immersive, interactive and seamless journey. The solutions have already been implemented in a two-phase rollout. The first phase saw the introduction of the skincare advisor and VTO at the MatsukiyoCocokara’s Shibuya store in Tokyo.
In the second phase, the solutions were released on the retailer’s new website, alongside the launch of the haircare advisor. MatsukiyoCocokara store staff will be equipped with tablets to offer personalised assistance to customers. The experience can also be accessed by scanning a QR code.
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Your download email will arrive shortly We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form MatsukiyoCocokara senior managing director Takashi Matsumoto explained: “Historically, customers in J.
